How To Be a Rockstar When You Respond To Online Concerns
Reading Time: 5 minutesAs Customers Take Complaints Online, Be Prepared. Do you respond to online concerns? If you do, how and when do you respond to online concerns? There are definite dos and don’ts as it pertains to handling disgruntled customers. To be clear, social media is not a customer-service-only platform. Social media is a great tool for…